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MOT Processing of Reservation
Processing of reservation is the procedure of converting a confirmed booking into an order by adding items or services requested by the customer, ensuring accurate billing and service delivery.
- STEP 1: Open the MOT App
- Launch the application on your device.
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- STEP 2: Log in
- Enter your admin credentials to access reservations.
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- STEP 3: Click the three-line (hamburger) button
- Open the main menu.
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- STEP 4: Click Reservation Report
- Access the list of all reservations.
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- STEP 5: Select the date of the reservation
- Choose the booking date you want to process.
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- STEP 6: Click List
- View all reservations for the chosen date.
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- STEP 7: Select the reservation of the customer
- Tap the booking you want to process.
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- STEP 8: Click Create Order
- Start processing the customer’s order.
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- STEP 9: Click Add Item
- Begin adding services or products.
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- STEP 10: Select the type of service based on the category
- Choose the correct category for the order.
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- STEP 11: Select Item
- Pick the specific product or service requested.
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- STEP 12: Select Quantity
- Indicate how many items are being ordered.
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- STEP 13: Click OK
- Confirm and add the item.
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- STEP 14: Click the Back button
- Return to the main order screen.
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- STEP 15: Verify the added item
- Confirm that the item appears correctly in the order list.
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- Important Note: Always double-check the selected items, quantities, and services before confirming the order to avoid errors in billing and service delivery.